General Questions

What is the purpose of this web app?

The purpose of our web app is to provide a comprehensive, secure, and efficient platform for managing meetings and circulated resolutions. It streamlines the entire process from planning and conducting meetings to documenting outcomes and following up on action items.

Who can benefit from using this application?

The application is designed for organizations of all sizes and can benefit various roles, including committee members, management, meeting secretaries, and external advisors. It fosters collaboration, accountability, and transparency in the decision-making process.

Is there a mobile version of the app?

Yes, and it will be launched soon.

Features

What features does the app offer?

The app includes a wide range of features, such as:

  • Meeting details management
  • Real-time notifications
  • Pending and deferred requests tracking
  • Agenda preparation with feedback collection
  • Voting mechanisms and results tracking
  • Action item management
  • KPI tracking for different roles
  • Integrated video conferencing capabilities
  • Mechanisms for objections and observations
  • Secure digital signatures

How does the KPI system work?

Our KPI system tracks performance metrics based on international standards. It evaluates participation, task completion, and overall effectiveness for meeting members, management, secretaries, and external advisors. This helps organizations assess engagement and track progress.

Can users raise objections or provide observations during meetings?

Yes, the app includes a dedicated mechanism for participants to raise objections and share observations during meetings. This feature fosters open dialogue and encourages all members to contribute to discussions.

Does the app support video conferencing?

Yes, the platform includes its own integrated video conferencing feature. Additionally, it is compatible with popular virtual video conference applications, allowing seamless communication regardless of the user's preferred tool.

How are action items managed within the app?

The app allows users to define and assign action items that arise during meetings. Each action item is tracked, and users can follow up through a separate, free platform that is linked to the main app for efficient task management.

How can I modify a submitted request?

You can modify your request until the admin takes action.

Security and Permissions

How does the app ensure data security?

We prioritize user security through robust measures, such as data encryption in transit and at rest, two-factor authentication, and regular security updates. Additionally, user actions are logged to maintain an audit trail for accountability.

What is the role and permission management system?

Our app includes a highly customizable role and permission management system, allowing organizations to create specific roles for users based on their responsibilities. This ensures that sensitive data and features are accessible only to authorized personnel.

Support and Accessibility

What kind of support is available for users?

We provide comprehensive support through various channels, including an online help center, FAQs, user guides, and direct support via email or chat for any technical assistance or inquiries.

How can I request a demo or walkthrough of the app?

Interested users can request a demo through our website's contact form. Our team will reach out to schedule a convenient time to guide you through the application's features and functionalities.

Is the app compliant with data protection regulations?

Yes, our app adheres to relevant data protection regulations and industry standards, ensuring that user data is managed securely and responsibly.

How can I provide feedback or suggestions about the app?

We welcome user feedback! You can provide suggestions or report issues directly through the app using the feedback feature or by contacting our support team via email.

Is training available for new users?

Yes, we offer training resources, including online tutorials and documentation, to help new users familiarize themselves with the app's features. Additional training sessions may also be organized upon request.

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